Terms of Service
Last updated: January 2026
About these terms
These terms govern your use of the kupu website (kupu.co.uk). By using our website, you accept these terms in full.
If you disagree with any part of these terms, please don’t use our website.
Note: These terms cover use of our website only. Project work is governed by separate client contracts.
Who we are
kupu is a WordPress development agency operated by Steve Newbury, based in Worcestershire, United Kingdom.
Contact:
- Email: hello@kupu.co.uk
Using our website
What you can do
You may:
- Browse our website
- Contact us via forms or email
- Share links to our content
- Read our content
What you can’t do
You must not:
- Use the website in any unlawful manner
- Use the website to send spam or malicious content
- Attempt to hack, damage, or disrupt the website
- Use automated systems to scrape or download content
- Copy our content without permission (except brief quotes with attribution)
- Impersonate kupu or claim to represent us
- Use the website to distribute malware or viruses
Your account
If we provide you with login access (e.g., for a project portal):
- Keep your password secure
- Don’t share your account
- Notify us immediately of any unauthorised access
- You’re responsible for all activity under your account
We reserve the right to suspend or terminate accounts that violate these terms.
Intellectual property
Our content
Unless stated otherwise, kupu owns all content on this website, including:
- Text and copy
- Images and graphics
- Code and design
- The kupu brand, logo and trademarks
What you can do:
- Link to our website
- Quote brief excerpts with proper attribution
- Share our content via social media (with original links intact)
What you need permission for:
- Reproducing substantial portions of content
- Using our logo or branding
- Creating derivative works
Want to use our content? Email hello@kupu.co.uk
Client work examples
Portfolio and case study content (screenshots, descriptions) is displayed with client permission. These remain the property of respective clients.
Third-party content
Some content (e.g., embedded videos, social posts) is owned by third parties and subject to their terms.
Accuracy and information
Website content
We aim to keep information accurate and up-to-date, but:
- Content is provided “as is” without warranties
- We don’t guarantee accuracy or completeness
- Information may become outdated
- We reserve the right to change content without notice
Not professional advice: Content on this website is for general information only. It’s not legal, financial, or technical advice specific to your situation.
Always seek professional advice for your specific circumstances.
External links
Our website may link to third-party websites. We don’t control these sites and aren’t responsible for their:
- Content
- Privacy practices
- Availability
- Terms of service
Use external links at your own risk.
Liability and disclaimers
Limitation of liability
To the fullest extent permitted by law:
We’re not liable for:
- Indirect, consequential, or incidental losses
- Loss of profits, revenue, or business
- Loss of data
- Loss of opportunity
Exceptions
Nothing in these terms excludes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Anything that can’t be legally excluded
Use at your own risk
You use our website at your own risk. We don’t guarantee:
- Uninterrupted availability
- Error-free operation
- Freedom from viruses or malicious code
- Compatibility with your device
User content
Your submissions
If you submit content (e.g., contact forms, comments):
- You retain ownership
- You grant us permission to use it for responding to you and improving our services
- You confirm it doesn’t violate anyone’s rights
- You confirm it’s not unlawful, offensive, or inappropriate
We reserve the right to remove any user content that violates these terms.
Prohibited content
Don’t submit content that:
- Is illegal, defamatory, or infringes rights
- Contains viruses or malicious code
- Is spam or promotional without permission
- Impersonates others
- Is offensive, abusive, or discriminatory
Privacy
Your use of our website is also governed by our Privacy Policy and Cookie Policy.
Changes to these terms
We may update these terms occasionally. Changes take effect when posted on this page.
Major changes: We’ll highlight significant changes prominently on the website.
Continued use: Your continued use of the website after changes constitutes acceptance of the updated terms.
Service availability
No guarantee
We aim for high availability but don’t guarantee:
- The website will always be available
- Uninterrupted access
- Timely updates or responses
Maintenance
We may suspend the website for:
- Maintenance and updates
- Security reasons
- Unforeseen circumstances
We’ll try to provide notice where possible.
Termination
Your right
You can stop using the website anytime.
Our right
We may suspend or restrict your access if you:
- Violate these terms
- Use the website in harmful ways
- For legitimate business reasons
Law and jurisdiction
These terms are governed by the laws of England and Wales.
Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Informal resolution first: Before legal action, please contact us to resolve issues amicably.
Severability
If any part of these terms is found unenforceable, the remaining provisions continue in full effect.
No waiver
Our failure to enforce any provision doesn’t waive our right to enforce it later.
Entire agreement
These terms (along with our Privacy and Cookie Policies) constitute the entire agreement regarding website use.
Contact us
Questions about these terms?
- Email: hello@kupu.co.uk
Document history
- v1.0 – January 2026 – Initial publication
These terms were written in plain English to be understood. If anything’s unclear, please ask us rather than assuming.